These terms govern the purchase of the IAmOnStage PRO subscription on iamonstage.app. They supplement the general Terms and Conditions of the service and the Privacy Policy; for the purchase of the subscription, these terms prevail.
1. Who we are
IAmOnStage is developed by MUDI S.r.l., VAT and tax code 04493040614, registered office at Via Francesco Sforza 14, 20122 Milan (MI), Italy. For any question, write to hello@iamonstage.app.
2. Paddle, our reseller
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Your purchase is therefore made from Paddle, under its Buyer Terms, which apply together with these terms. Paddle issues the receipt, charges the taxes due in your country and handles your payment details: we never see or store your card details.
3. What you buy
The PRO subscription unlocks, for as long as it lasts, the PRO features of the IAmOnStage desktop software (Windows and macOS) described on this site. The FREE plan stays free and requires no purchase.
The subscription is tied to your account and to its license key, which is personal and never expires; you will find it on your account page. PRO is activated by entering the license key in the software, which periodically checks the license over the internet.
4. Prices and taxes
PRO costs €5 per month or €49 per year. Prices include taxes (such as VAT), which Paddle calculates based on the country of purchase; in some countries the price may be shown in local currency. The price shown at checkout before you confirm is the one that applies.
5. 14-day free trial
- Your first subscription includes a 14-day free trial. Checkout asks for a payment method, but nothing is charged during the trial.
- If you cancel before the trial ends you pay nothing, and you stay PRO until the end of the 14 days.
- If you do not cancel, the first charge is made when the trial ends and the subscription continues with the billing period you chose.
- The trial is available once per account: if you have already had a subscription, even just a trial, you subscribe without a free period.
6. Automatic renewal
The subscription renews automatically at the end of each period (month or year) and Paddle charges the price to the payment method on file until you cancel. If we change the price, we will email you at least 30 days in advance: the new price applies from the following renewal, and you can cancel before it takes effect.
7. How to cancel
You can cancel at any time from your account page, with "Cancel renewal" or "Cancel trial". Cancellation takes effect at the end of the current period: until then you stay PRO and, if you change your mind, you can resume the renewal from the same page. After cancelling there are no further charges. The remaining days of the current period are not refunded, except as provided in the Refund Policy.
8. Failed payments
If a renewal payment fails, Paddle notifies you and retries the charge for a limited period. Meanwhile you stay PRO and can update your payment method from your account page. If the charge still fails at the end of that period, the subscription ends and your account goes back to the FREE plan. If the first charge at the end of the free trial fails, PRO ends together with the trial.
9. Refunds and right of withdrawal
You can request a full refund within 14 days of any charge, as described in the Refund Policy. If you are a consumer in the European Union or the United Kingdom, you keep in any case the withdrawal rights granted by law and by Paddle's terms.
10. When the subscription ends
When the subscription ends (because you cancelled, were refunded or a payment failed) the PRO features are switched off and your account goes back to the FREE plan: your license key remains valid and your projects stay on your computer. In case of a payment dispute with your bank (chargeback) or fraudulent use, we may suspend the license key.
11. Governing law
These terms are governed by Italian law. If you are a consumer, you keep the more favourable protections of the law of your country of residence and the right to bring proceedings before the courts where you live.
12. Contact
For questions about your subscription, write to hello@iamonstage.app. For payments, receipts and refunds you can also contact Paddle directly by replying to the receipt email you received when you purchased.